Our 10 Year Warranty

Terms & Conditions

1. We offer a standard ten (10) year warranty on all cabinets, lockers and manufactured products subject to these terms and conditions;

2. This warranty covers faults in materials and manufacturing, but excludes damage caused by normal wear and tear or through inappropriate use and handling;

3. The components listed below are not covered by a ten (10) year warranty, but rather are covered by a one (1) year warranty from the date of purchase:
a) All locking mechanisms;
b) All electronic and battery-operated components (including wiring harnesses);
c) All gas struts, castors and height adjustable mechanisms:
d) All slides, runners and hinges.

4. Damage caused by the following conditions is not covered under warranty:
a) Damaged caused by inappropriate use or neglect;
b) Damage caused by an accident or vandalism;
c) Damage caused by placement in extreme environmental conditions, including high humidity, salt and chlorinated air;
d) Damage caused by the use of inappropriate cleaning materials;
e) Damages caused by an unauthorised or untrained repairer or service person.

5. This warranty excludes consumable parts, such as batteries, which by their nature may require periodic replacement due to normal wear, degradation, or consumption.

6. This warranty applies to all standard products that we manufacture;

7. This warranty excludes custom product designs, which may be subject to separate warranty terms where they are offered by us and confirmed in writing;

8. This warranty extends only to the original purchaser and is not transferable;

9. Where a fault is covered under warranty we will endeavour to repair or replace (at our discretion) the product or part as promptly as possible;

10. This warranty does not cover freight costs to and from our factory to have a product repaired or replaced;

11. These warranty terms are provided in addition to our standard Terms of Trade, which remain binding;

12. Where you have a question about our warranty terms, Terms of Trade or any other question relating to our products we encourage you to contact us.